Hospitality Softnet Inc

HSI_1003 Effective Closing Skills

You can have great Qualifying or presenting skills in place, but without strong Closing skills you still may not win the sale. This course is made up of 3 separate lessons and covers all the skills of closing the sale. In this course you will learn the following. How to determine when you should close by looking for buy signals and trial closes. Breaking down the steps of a Close and how using these steps make this last phase of the sales process easy. You will learn about the different types of Closes that can be used including Assumptive, Either/Or, Simply Ask, and the Close on the Objection. You will also get ideas on what to do if your close does not work, and how to keep the sales process moving forward. Also addressed are the important steps to take before ending the call with the customer. You also will gain tips on how to close on inquiries received via the internet and the important follow-up skills necessary to help finalize the sale. Also covered are tips on what to do if the sale is lost. With this course you will ensure you have a great foundation in place and the confidence to lead your prospect into the final phase of the sales process and successfully book the business